Website Privacy Policy
Effective Date: 05 January 2026
Last Updated: 05 January 2026
Imagination Station respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and share your personal information when you purchase art prints or interact with our website and services.
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1. Information We Collect
When you purchase art prints or engage with our services, we may collect:
Personal Information: name, billing/shipping address, email address, phone number, payment details (processed securely through third-party providers).
Order Information: details of the prints you purchase.
Technical Information (if using our website): IP address, browser type, device information, and cookies.
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2. How We Use Your Information
We use your information to:
Process and fulfil your orders.
Provide customer support.
Send order updates and shipping notifications.
Improve our website, products, and customer experience.
Comply with legal obligations (such as tax and accounting).
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3. Sharing of Information
We do not sell or rent your personal information. We may share information only with:
Service Providers: shipping carriers, payment processors, and IT service providers who help us run our business.
Legal Requirements: if required by law, regulation, or valid legal process.
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4. Data Retention
We keep your personal information only as long as necessary to fulfil your orders, comply with legal obligations, and resolve disputes.
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5. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Request that we limit or stop processing your data.
Opt out of marketing communications at any time.
To exercise these rights, please contact us at: imaginationstation_art@outlook.com
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6. Cookies & Tracking
If you use our website, we may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can adjust your browser settings to refuse cookies.
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7. Security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
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8. Children’s Privacy
Our products and services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
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10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Imagination Station
Email: imaginationstation_art@outlook.com
Address: 3 Home Close, Fetcham, Surrey, KT22 9JN
Etsy Privacy Policy
Effective Date: 05 January 2026
Last Updated: 05 January 2026
Privacy in My Shop
I value your trust and take your privacy seriously. Here’s how I handle your information:
Order Info: I only collect the details Etsy gives me so I can process and ship your order (like your name, email, and address).
Payments: I never see your full payment details — Etsy and its secure providers handle all of that.
Sharing: I only share your info when necessary (for example, with the postal service to deliver your art print).
Retention: I keep order records only as long as needed for my business and legal requirements (like taxes).
Marketing: I won’t sign you up for newsletters or marketing without your consent.
Your Rights: If you’d like me to update or delete your info, just send me a message.
If you have any questions, feel free to reach out at imaginationstation_art@outlook.com
Ebay Privacy Policy
Effective Date: 05 January 2026
Last Updated: 05 January 2026
Privacy in My Shop
I respect your privacy and only use your information to make sure your art prints arrive safely.
Order Details: I receive your name, address, and order info from eBay so I can process and ship your purchase.
Payments: All payments are handled securely by eBay/PayPal — I never see your full payment details.
Sharing: I only share your information when necessary (for example, with the postal service to deliver your order).
Retention: I keep order details only as long as required for customer service, tax, or legal purposes.
No Spam: I will never use your details for marketing without your permission.
If you have any questions about your privacy, just send me a message through eBay
Shipping & Refund Policy
Effective Date: 05 January 2026
Last Updated: 05 January 2026
Shipping Policy
Processing Time: Orders are typically processed within [5 business days] after payment is received.
Shipping Methods: Prints are shipped via Royal Mail, UPS, or DHL. Tracking information will be provided when available.
Delivery Times: Estimated delivery is:
Domestic: 3 to 5 business days
International: 5 to 14 business days (delivery times may vary due to customs).
Packaging: Art prints are packaged securely in tubes, rigid mailers or protective sleeves to ensure safe delivery.
International Customers: Buyers are responsible for any customs duties, import taxes, or fees that may apply.
Refund & Returns Policy
We want you to love your art print! If there’s a problem, here’s how we handle it:
Damaged or Defective Items: If your order arrives damaged or defective, please contact us within 14 days of delivery with photos, and I’ll arrange a replacement or refund.
Change of Mind: Returns for change of mind are accepted within 7 days of delivery, provided the print is returned in its original condition and packaging. Buyers who have a change of mind are responsible for return shipping costs.
Custom or Personalized Orders: Custom prints or personalized items are non-refundable, unless they arrive damaged or defective.
Refund Process: Once the returned item is received and inspected, refunds will be issued to the original payment method within 2 to 5 business days.
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Lost or Delayed Orders
If your order is significantly delayed or lost in transit, please contact me. I’ll work with the carrier to resolve the issue and, if necessary, issue a replacement or refund.
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Contact
If you have any questions about shipping or returns, please reach out at:
Imaginationstation@gmail.com
Cookie Policy
Effective Date: 05 January 2026
Last Updated: 05 January 2026
This Cookie Policy explains how Imagination Station uses cookies and similar technologies on our website.
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1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites work properly, improve functionality, and provide insights into how visitors use the site.
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2. Types of Cookies We Use
Essential Cookies: Required for the basic operation of our website (e.g., shopping cart, checkout). Without these, the site may not function correctly.
Performance & Analytics Cookies: Help us understand how visitors use our website (e.g., pages visited, time spent). We use this data to improve the customer experience.
Functional Cookies: Remember your preferences (such as currency, language, or items left in your cart).
Advertising/Marketing Cookies (if applicable): Used to deliver personalized ads or track the effectiveness of campaigns (e.g., Google Ads, Meta Pixel).
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3. Third-Party Cookies
Some cookies are placed by third-party services we use, such as:
Payment processors (e.g., PayPal, Stripe)
Analytics providers (e.g., Google Analytics)
Social media platforms (e.g., Instagram, Facebook, Pinterest buttons)
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4. How to Manage Cookies
You can manage or disable cookies in your browser settings. Please note that disabling essential cookies may affect the functionality of our site (such as the ability to place an order).
For more details on managing cookies:
Google Chrome
Safari
Firefox
Microsoft Edge
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5. Updates
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. Updates will be posted here with the “Last updated” date.
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6. Contact
If you have any questions about our use of cookies, you can contact us at:
Imaginationstation_art@outlook.com